Rare Discontinued Deleted Out Of Print Hard To Find Canadian CDs Compact Discs Corky and the Juice Pigs Lynn Miles Streetheart Rob Lamothe Chilliwack Doug And The Slugs Klaatu Sarah Harmer The Blue Shadows dalbello Harmonium Rational Youth The Lowest of the Low Ian Thomas The Boomers Fred Eaglesmith Tamarack Tanglefoot Aengus Finnan Marc Jordan Leahy

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Pop Feature
Folk Feature

What exactly is that MAPL logo all about? Well, it distinguishes Canadian content (or Cancon for short) on all Canadian made music recordings. M signifies that the music was composed by a Canadian. A indicates the artist as being a Canuck. P for Canadian production, and L for the lyrics


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Customer Service

  Your Account
  An account is not necessary to place an order with us. Simply choose the product(s) you wish to purchase and fill out the order form at your leisure.


  Our Search Engine
  Plain and simple. We don't have one. We have found as a result of dealing with our regular clientele over the past 7 years that the majority of our customers prefer to see a "list" of what's available, rather than fumble with a search engine. We aim to please.


  Simply choose the item(s) you wish to purchase and fill our the order form at your leisure.

  You may also submit your orders by fax or by snail mail. Simply print out your order form before clicking on the Send Order button. You may now fax this printout to our fax order line at 905-643-0342 or send this printout to our mailing address at New World Records, Post Office Box 335, Grimsby, Ontario, Canada L3M 4H8.

  Unfortunately we can no longer accept orders by telephone.


  All orders of $200.00 CAD or more receive an automatic 10% discount.


  Payment Options
  For internet orders we accept the three most popular types of credit card payments: Visa, MasterCard and American Express.

  We also accept payments by PayPal. Simply pay to Terry@NewWorldCds.com once we have confirmed your invoice total. For really slow completion of transactions we also accept International money orders and bank drafts.


  Shipping Rates

  Our current shipping charges are as follows. We believe they are among the lowest on the internet. Prices are quoted in Canadian dollars.


S&H Rates
(Canadian Dollars)

Ontario / Québec Rest of Canada USA International

  CD / DVD

3.95    3.95   4.95   8.95
  Additional CD / DVD 1.00    1.00   3.00   6.00
  Vinyl Record / VHS 7.95    9.95   9.95 16.95
  Double Vinyl Record 9.95  11.95 13.95 29.95
  Additional Vinyl Record 2.00    2.00   4.00 13.00

  Double CDs and 2LP sets count as 2 items for shipping purposes.

  Please indicate the correct shipping zone on your order form and select "No State/Province" from the pull-down list if shipping to either the US or to an overseas destination.


  Flat Shipping

  You can save significantly on your shipping charges if you request for your CDs to be shipped "flat". CDs will be shipped in a protective sleeve with booklet, disc, and insert intact, minus the jewel case which makes up for more than half the weight. Specifically request this option in the appropriate section on your order form. You will receive a discount of 50% off of your shipping rate!

  To reduce shipping costs even further on overseas orders we can ship via Surface Rate. This saves approximately 50% of the shipping rate again but significantly increases the delivery time up to ten-fold. Please ask for a quote in the Special Requests section.


  Delivery Time
  Delivery times vary widely with the destination of the order and the time of the season.

  Current expected delivery times for IN STOCK items are 4 to 7 days for orders within Canada, 7 to 10 days for orders to the United States, and 10 to 20 days for overseas shipments.

  You can expect to double this shipping time for orders placed during the month of December due to the holiday rush mail traffic.


  Although we try to keep our best selling titles in stock in order to fill orders immediately it is impossible to keep everything in stock at any one given time. it sometimes becomes necessary to partially fill an order and keep the out-of-stock titles on backorder. Backorders are normally kept on file for each order for a period of one year. If at any time an item comes back in stock it will automatically be shipped out. Your shipping charges however will never exceed the amount quoted on the original order.

  If backorders are not desired please indicate this in the Special Requests section of the order form.


  Canceling Orders
  Orders are usually shipped out the next day if items are in stock. Orders which are cancelled within the first 8 hours of being received will not be processed. Orders which are cancelled after this period of time may have been shipped out already depending on stock availability. Items may be returned unopened for a full refund less original shipping charges.


  Return Policy
  All new items are guaranteed to be factory sealed brand new merchandise. All used and second hand items are guaranteed to be in "like new" condition.

  Defective items are totally returnable for replacement or refund. Returned products must be shipped to our post office box mailing address.


  Sales Taxes
  All merchandise shipped outside of Canada is exempt from all taxes.

  Orders remaining within Canada will be subject to either PST, GST or HST depending on the provincial destination.


  Insurance Rates
  Orders shipped to these

  United States
  United Kingdom
  New Zealand

  are NOT charged any insurance fees.
  Packages are automatically covered
  with insurance for up to $200 CAD.

  Orders over $200 CAD will be charged a
  $10.95 CAD insurance fee.


  Orders shipped to these

  Central & South America
  Middle East
  and other high-risk countries

  will be charged a $10.95 CAD
  insurance fee on ALL orders.

  No exceptions.


  Wholesalers Rates
  Wholesale orders of $300.00 CAD or more can qualify for an even greater discount but must be arranged in advance by email. Please click here to contact us.


  Still need help?
  Still need more help? Please click here to contact us.